Response + Responsibility = Quality
Nearly two decades in the security industry have yielded observation of two important components of customer service often overlooked in our industry.
This applies to equipment, software, and installation hardware provided to our customers during installation; as well as responsibility for service, integration, and updating of customer’s existing components and software. Though 1PointUSA may not have participated in your original design/installation; as our customer, you will benefit from our knowledge and experience with systems product knowledge, installation, and integration.
At 1PointUSA “any time night or day, any day of the year” means you call, and we respond.
Response to you will be by a 1PointUSA employee. Our company was founded on a simple principle: that we would not grow at a pace beyond our capability to take care of our Customers’ needs with the best technicians.
“The standard of measure against other things of a similar kind“.
The terms “Responsibility” and “Response” broadly encompass what we at 1PointUSA endeavor to maintain in every business interface. Be secure.