End of Life Migration
End of life Migration explained
“End of Life” - With technology changes; whether physical or software related, there are typically times set by manufacturers when they stop supporting a product; either through supply of parts, components, or software repairs, feature or security updates. Normally, these are scheduled ahead of time by manufacturers so that their Distribution & Service network, and Customers have an opportunity to make provision for upcoming changes with as little interruption as possible.
“Migration” - is used to term the movement from existing equipment and/or software to a replacement system that will best serve the Customer. However; this can present a challenge both strategic, and budgetary standpoints.
On the bright side, new systems almost always offer better features, higher reliability, and ongoing support for years after installation. Most any system is built on the platform of “best available technology” at the time of its original design. Regardless of a system working as “State of the Art” when it was installed, the environment it works within is in an almost constant state of change. Therefore, new features, security measures, power efficiencies, environmental impacts, parts availability, and market acceptance begin to impact the novelty of a new design soon after installation. Manufacturers are aware of this and try to design to make accommodation for it.
To address these issues, manufacturers design systems to be “adaptable” as much as possible, still keeping their systems affordable, efficient, and reliable, while maintaining market acceptance. Some companies choose to build a “cheap” product. Why? Because “cheap” sells. It’s marketable and; generally speaking, “cheap” is okay until something stops working, or until it is discovered that needed features aren’t included...or until End of Life Migration is needed without warning.
1PointUSA also takes measures to help Customers maintain a positive position with regard to End of Life Migration. Some of the steps we take are:
Informing our Customers as soon as we know a product is soon to be out of date or will cease to be supported by the manufacturer.
Post End of Life Migration schedules on our website...and get in touch with our Customer directly when possible to let them know, so that they can begin planning ahead of time.
Working with our Customers to determine the best possible “long term” option for them. Typically, this includes:
Integration of new system characteristics with existing outdated system components. “Don’t replace an entire system if you don’t need to.”
Working to provide products from manufacturers who provide the best performance with regard to their scheduling of End of Life Migration. “Some handle the process much better.”
Look at costs related to replacing an entire existing system, and weighing that option against making component changes that may save money now, or save money and downtime long term.
Depending on the current system, reviewing the possibility of making significant changes in the strategy the current system uses versus a different approach that will better serve our Customer’s strategy going forward.
Here’s how we see it...we are experts. Our days are spent working with security systems and their manufacturers. We know what has happened, is happening, and may happen in the foreseeable future with regard to the products we provide, and the industry in general. Our Customer base is built on our service performance over years. We would consider it deficient to approach End of Life Migration as a “quick sale opportunity” for Customers with whom we’ve spent years building trust.
We’re going to do our best to keep you informed. To see a list of products that have recently scheduled End of Life Migration, please look below. Call us and we’ll be pleased to discuss the best options for your security strategy.